Driver Tip: Resolving Driver Issues


Whether you have recently installed a device or it came pre-installed, you will definitely have problems if the right driver isn’t installed, or has become corrupted. Here are some of the things you can try to resolve a driver related issue:

  • Restart the computer – Before you do anything, try a simple restart of the computer. Sometimes the computer freezes or gets overwhelmed, and restarting the machine may resolve the problem. Bear in mind that most operating systems require that the computer be restarted after a new installation; otherwise the connected device will not work properly.
  • Disconnect and reconnect the device – Especially if the device is connected via a USB (universal serial bus) port, disconnect it and then plug it in to a different USB port. This will allow the operating system to automatically resolve problems related to minor resource conflicts. If all goes well, the OS will detect the device (assuming it is plug-and-play) and install the correct drivers.
  • Check if an updated driver is available – Run a scan with DriverAgent for the latest version of the driver. Installing the latest driver doesn’t only ensure that your device will work properly, but it will improve the device’s performance as well.
  • Check your driver’s compatibility – Ensure that your driver is compatible with the operating system and other hardware on your computer. DriverAgent will locate the latest compatible drivers for your system. All you need to do is run a scan.